Privacy Policy
This Privacy Policy describes how Andrew Lee d/b/a Simplee (“Simplee,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website at simplee.app and our products and services (collectively, the “Services”), including our SMS/text messaging program described below.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use the Services:
- Information you provide: name, email address, mobile phone number, account credentials, and any content or messages you submit.
- Automatically collected: device and browser information, IP address, usage data, and cookies or similar technologies.
- Mobile/SMS information: your mobile phone number and your consent status when you opt in to our text messaging program.
How We Use Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Services;
- Send transactional and account-related communications;
- Send text messages you have consented to receive (see below);
- Respond to your inquiries and provide customer support;
- Protect against fraud, abuse, and security threats; and
- Comply with legal obligations.
SMS / Text Messaging Program
Program description & message content
By opting in to the Simplee messaging program, you agree to receive text (SMS/MMS) messages from Andrew Lee d/b/a Simplee. Depending on the programs you enroll in, messages may include account and transactional notifications, two-factor authentication / one-time passcodes, customer care responses, and promotional or marketing messages about our products and services.
Message frequency
Message frequency varies and is based on your account activity and the actions you take. You will only receive messages related to the programs you have opted in to.
Message & data rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data charges will apply to any messages you send or receive. Simplee does not charge for the messages themselves; check with your carrier for details about your plan.
How to opt in
You may consent to receive text messages from Simplee by:
- Texting a keyword: text JOIN to (240) 474-0643; or
- Providing your number with explicit consent on our website, in our app, or verbally, and confirming “yes” when asked whether you agree to receive text messages.
After you opt in, we will send a one-time confirmation message enrolling you in the program. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
How to get help (HELP)
For help at any time, reply HELP to any message, or contact us at hello@simplee.app. Replying HELP returns contact information and program details.
How to opt out (STOP)
You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation that you have been unsubscribed, and you will no longer receive text messages from that program. To rejoin, opt in again as described above.
Privacy of your opt-in information
Your mobile opt-in information and consent will not be shared with, sold to, or rented to any third parties or affiliates for their marketing purposes. Mobile information collected for the SMS program is used solely to deliver the messages you have requested and to operate the program.
Supported carriers & delivery
Supported carriers may change, and message delivery is subject to effective transmission by your carrier. We are not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.
By participating, you also agree to our Terms of Service and this Privacy Policy. For complete SMS terms, see the SMS Terms & Conditions.
How We Share Information
We do not sell your personal information. We may share information:
- With service providers who perform services on our behalf (such as messaging and hosting providers), under contractual confidentiality obligations;
- To comply with legal obligations, enforce our terms, or protect rights, property, and safety; and
- In connection with a merger, acquisition, or sale of assets, subject to this Policy.
Mobile opt-in data and SMS consent are excluded from all sharing for marketing purposes, as described in the SMS section above.
Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights & Choices
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. You can opt out of text messages at any time by replying STOP. To exercise other rights, contact us at hello@simplee.app.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure.
Children’s Privacy
The Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated as required by law.
Contact Us
Simplee
9841 Washingtonian Blvd
Suite 200 - 1157
Gaithersburg, MD 20878
Email: hello@simplee.app
Web: simplee.app